To promote the least intrusive positive handling strategy and a continuum of gradual and graded techniques, with an emphasis and preference for the use of verbal and non-verbal de-escalation strategies.
To reduce the amount of serious incidents by emphasising the importance of positive behaviour management strategies.
To increase the awareness of recording and reporting all incidents involving restrictive physical interventions.
At the end of the course participants will:
Have knowledge of relevant legal standards and expectations related to use of reasonable force.
Have knowledge of aggression and conflict, being able to recognise some typical signs and causes.
Have knowledge of the importance of using de-escalation strategies where possible.